Shipping policy



SHIPPING & DELIVERY

Drop Shipping Model

The Old School Store™ processes and dispatches all orders Friday to Sunday only.

Orders placed during the week (Monday–Thursday) will be shipped in the upcoming weekend batch.

This allows us to maintain quality control and limited production drops.

Once shipped, tracking details will be sent to your registered email address.

Products will be delivered within 7 to 10 working days after dispatch, depending on your PIN code and location.


UNDELIVERED ITEMS

If your order is returned due to:

Incorrect address details, or

Missed delivery attempts

We’ll contact you once the product is received back at our facility.


CANCELLATION POLICY

Orders can be cancelled within 5 hours of placement.

After 5 hours, orders enter processing and cannot be cancelled.

📧 For assistance: support@theoldschool.store


RETURNS & EXCHANGE

All sales are final. We do not accept returns.

Exchanges are accepted within 5 days of delivery, only in case of size issues.

Items purchased during flash sales are not eligible for return or exchange.

Since we use third-party couriers, reverse pickup + redelivery involves two-way shipping charges.

Customers are required to pay one-way shipping charges for exchanges.

Exchanged products will be delivered within 7 to 10 working days after the exchange is approved and dispatched.

📧 Need help with sizing? Email: support@theoldschool.store


DAMAGED ITEMS

If you receive a damaged product, please email us within 2 days of delivery.

Include a photo of the damaged item for quicker resolution.

📧 Email: support@theoldschool.store